Privacy policy

1. Data controller

• ControllerTekkion Solutions, S.L.
• Trade name / Sub-brandTekkion
• Registered officePaseo de la Castellana, 194. 28046 Madrid.
• CIF 
• Email addresscontacto@tekkion.com

2. What personal data may be collected

TEKKION may process identifying and contact data when users interact with the website, request information, or complete forms available on the site.

• Name and surname.
• Company or organization.
• Professional email address.
• Area of interest or requested service.
• Message content or enquiry details.
• Any additional information voluntarily provided in subsequent communications.

3. Purposes of processing

Personal data may be processed for the following purposes:

• Handling enquiries, contact requests, or quote requests.
• Managing pre-contractual or commercial relationships with prospects or collaborators.
• Replying to messages sent through forms, email, or messaging channels.
• Following up on business opportunities related to TEKKION services.
• Sending communications related to the request made or, where lawful, commercial information.

4. Legal bases for processing

The legal bases that may justify TEKKION's processing activities include, depending on the case:

• The data subject's consent, when freely and knowingly provided.
• The application of pre-contractual steps requested by the data subject.
• The performance of a contract, if one is formalized.
• TEKKION's legitimate interest in managing professional contacts and responding to service-related requests.
• Compliance with legal obligations applicable to the controller.

5. Data retention period

Data will be kept for as long as necessary to fulfil the purpose for which it was collected and, afterwards, for the period during which legal liabilities may arise.

In the case of commercial enquiries or contact requests, data may be retained for a reasonable period in order to follow up on the conversation or opportunity generated, unless the data subject requests erasure sooner.

6. Recipients and processors

As a rule, personal data will not be disclosed to third parties unless there is a legal obligation or disclosure is necessary for the provision of services linked to the operation of the website or the management of enquiries.

In certain cases, TEKKION may rely on technology providers acting as data processors. In the current technical setup of the site, this may include automation or form handling tools.

7. Rights of data subjects

Any person may exercise their rights of access, rectification, erasure, objection, restriction of processing, and portability, as well as withdraw consent where processing is based on it.

To do so, a request may be sent to contacto@tekkion.com, clearly stating the right to be exercised and, where necessary, providing proof of identity.

If the person considers that their rights have not been properly addressed, they may lodge a complaint with the Spanish Data Protection Agency.

8. Source of the data

As a general rule, the personal data processed by TEKKION comes directly from the data subject, whether by filling in a form, sending an email, starting a conversation through enabled channels, or sharing information in the context of a commercial relationship.

9. Minors

The services and contents of this website are not specifically aimed at minors. TEKKION does not knowingly request personal information from minors without the corresponding consent of the persons exercising parental authority or guardianship where required.

10. Information security

TEKKION adopts reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure, taking into account the state of the art, the nature of the data, and the risks involved in the processing.

11. Changes to this policy

TEKKION may update this privacy policy to adapt it to legal, case-law, technological, or operational changes. The updated version will be published on this page.